Legal

Data Deletion

This page explains how to ask Broad Field AI Sdn. Bhd. to delete personal data held by ScoutField or collected through this website.

Last updated: 13 October 2026

1. Realtors and agencies using ScoutField

  1. Email connect@broadfieldai.my from the address on your ScoutField account, with the subject “Delete my ScoutField data”.
  2. We confirm within 5 working days. Within 30 days we delete your account, WhatsApp and Google connection tokens, imported contacts, leads, messages and viewing records.
  3. You can also disconnect at any time: remove ScoutField in Meta Business settings → Integrations → Connected apps, and in your Google Account at https://myaccount.google.com/connections

2. People who messaged a realtor through ScoutField

  • Reply STOP in the WhatsApp chat to stop automated messages.
  • To have your data deleted, ask the realtor, or email connect@broadfieldai.my with your WhatsApp number and the realtor’s name. We handle it with the realtor and delete the data within 30 days.

3. Website visitors

Email connect@broadfieldai.my to have enquiry or meeting details you sent us deleted.

4. What we may keep

Records we must keep by law, such as invoices. Backup copies are overwritten on their normal schedule.

5. Contact

connect@broadfieldai.my

Broad Field AI Sdn. Bhd.
1-19-03, Menara Bangkok Bank
Laman Sentral Berjaya
No. 105, Jalan Ampang
50450 Kuala Lumpur
W.P. Kuala Lumpur, Malaysia